Payment, shipping and delivery
Payment and Shipping
The following conditions apply:
Delivery is available within Germany, other EU member countries, and Switzerland.
Shipping Costs (including VAT)
For shipping within Germany, we offer the following options:
DHL Package (with tracking)
- Up to an order value of €99 - €5.99
- From an order value of €99.01 - €0
For shipping to an EU member country, we offer the following options:
DHL International Package (with tracking)
- Up to an order value of €99 - €10.99
- From an order value of €99.01 - €5.99
For shipping to Switzerland, we offer the following options:
DHL Package (with tracking)
- Up to an order value of €99 - €11.99
- From an order value of €99.01 - €8.99
Shipping costs to all other countries will be calculated based on the item!
Gift card shipping is free of charge and sent by email.
Delivery Times
Unless otherwise specified in the respective offer, delivery within Germany takes place within 1-3 days after contract conclusion (with agreed prepayment, after your payment instruction).
Please note: No deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship them together in one shipment unless we have made different arrangements with you. The delivery time in this case is determined by the item with the longest delivery time in your order.
For self-collection, we will notify you by email once the goods are ready and provide collection options. In this case, no shipping costs are charged.
Accepted Payment Methods
- Prepayment by bank transfer
- Credit card payment
Through PayPal:
- PayPal payment
- PayPal Express payment
- Credit card payment
- SEPA direct debit
- "Pay Later"